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Retailer source · measured July 2026

How ChatGPT uses sephora.com to recommend products

sephora.com is a retailer — ChatGPT cites it as a place to buy, not a place to read. We saw it cited 848 times across 9 of the 18 categories we measured.

Citations
848
Most-cited rank
#59
Categories
9 of 18
Cited mostly as
Product page

Which shelves cite sephora.com

The categories where ChatGPT pulled from this source when building a shopping answer. Broad reach means the model trusts it across the store, not just one aisle.

What ChatGPT cites it for

The kind of page ChatGPT pulled from this domain. Best-of lists dominate the shelf across the board — the model reaches for a ranked list far more than a comparison or a product page.

  • Product page 49%
  • Best-of list 35%
  • How-to guide 15%

The pages ChatGPT pulls from

A few of the most-cited sephora.com pages behind these answers.

How we measured this

  • We asked ChatGPT brand-free shopping questions across 18 product categories and recorded every source URL it cited — 293,240 citations in all.
  • This page counts how often sephora.com showed up among them. Citation counts are for the public category studies only, not any private client work.
  • A citation is ChatGPT surfacing the source. It is not an endorsement, a link, or traffic.
  • One engine, one country, one point in time. The shelf, and who writes it, moves.

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Other sources that write the shelf